I cannot find downloadable scanning software for this MFP. It is installed on one PC but that was three years ago. I have search | 5 replies. Install the product on a network (HP LaserJet CM (fax/photo-card The product provides ppi, bit full-color scanning from the ADF (HP LaserJet. Hi, Our HP Colour Laserjet CM MFP printer has stopped being able to scan to our Windows 7 bit computer. I think the problem may.

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How satisfied are you with this reply? If you cancel a scan job, remove the original from the flatbed scanner or from the automatic document feeder ADF input tray. To use this feature in Sca, a destination must be programmed in the scan setup before scanning to a destination.

The product is pre-configured with the following three destinations in the dialog box. Image File Details The scanned file is saved as a. Select Create a new destination with settings that I specify. Click Delete to perform the deletion, or click Cancel to choose another destination. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

If cm1321 memory card is corrupt, then the scan is stopped, and an appropriate error message is displayed. Hope the information provided is helpful. Enter the file destination name or check to set up the destination on the product.

HP Laserjet CM1312MFP Can not scan

Several errors occur – the HP software is unable to complete the final connection to the printer, showing a dialogue box with the following:. This site in other languages x. Load the originals that are to be scanned face-up in the automatic document feeder ADF input tray, with the top of the document forward, and dm1312 the media guides. Click the Scan button for the type of original that you are scanning. The Delete Destination dialog box displays.


It seems with prior experiences on different computers and with items such as keyboards that the drivers made for Windows 10 simply do not work. See Set up the product Scan Menu buttonScan to button, setting up.

The others are marked with “Failed” Could I please get some advice on how to fix this. See your browser’s documentation for specific instructions. An error message is displayed when trying to scan to the card. Name the default destination, and then click Next. From the Delete Destination dialog box, highlight the destination to delete and click Next. The partial file is removed from the memory card.

Lift the flatbed scanner lid and load the original that is to be scanned face-down on the flatbed scanner with the corner located as indicated by the icon on the scanner. Select Change the destinations that show up on the all-in-one control panel.

The Confirmation dialog box displays.

HP Laserjet CMMFP Can not scan – Microsoft Community

Please try again shortly. Tell us about scab experience with our site. Modify your browser’s settings to allow Javascript to execute. The following scan settings used are for a default dpi scan:. Otherwise the flatbed is scanned. For updating drivers you may refer to the article mentioned below. Look for the icons on the device to guide you in proper placement of the original.


Set up the product Scan Menu button Destinations must be set up prior to using the Scan Menu button on the control panel. Highlight a destination and click the arrow to move to the destinations currently on the dialog box. Scan to a memory card This feature allows you sscan scan a document and save it to an inserted memory card. Repeat for all three destinations.

Select Set up the device to program the Scan Menu button. Scan directly from the product by using the control-panel scan buttons. Javascript is disabled in this browser. Europe, Middle East, Africa. Do let us know if you have any more concern related to Windows. Thank you in advance for any help you can provide.

The date and time linked to the newly created file will match the date and time on the device when the scan occurred. Since restoration to Windows 7 it now can not. If the memory card is full, then the scan is stopped and an appropriate error message is displayed. For folders, select Save it to my computerand then click Next.

HP Color LaserJet CM1312 MFP Series Product – Use scan

Memory card failures If the memory card is read-only, then the device is unable to scan to it. How satisfied are you with this response? How does HP install software and gather data?