Midday in Mumbai: teeming traffic besieges the city, lines of cars creep .. Edna Bonacich, Immigrant Entrepreneurs: Koreans in Los Angeles, – In a first part, I intend to show how dabbawalas answer an actual need possible when it comes to food, all the people I met in Mumbai agree. in Mumbai: the Nutan Mumbai Tiffin Box Suppliers Charity Trust .. Edna Bonacich, Immigrant Entrepreneurs: Koreans in Los Angeles, – ( Berkeley.

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A Bombay lunchbox 24 June Indian Institute of Management. Your Name required Your Email required Subject. The organisation runs its low-cost service at a dabbawalax high level of performance.

Mumbai Dabbawala – Since

At mid-morning they tour their mumhai on foot or by bicycle collecting an average of 30 dabbas. Retrieved from ” https: They are also used by meal suppliers in Mumbai, who pay them to ferry lunchboxes with ready-cooked meals from central kitchens to customers and back.

I asked the head of the organization how often they made a mistake. World class logistics operations: In the last few years, online food-delivery companies like Deliveroo and Uber Eats have made having specially prepared food brought to your desk seem like the height of app-based luxury.


One of the lessons Runnr learned was how to navigate Mumbai. When literally translated, the word “dabbawala” means “one who carries a box”. Betweenandlunch boxes df moved each day by 4, to 5, dabbawalas.

Business secrets of Mumbai’s dabbawalas revealed in Dubai

Lunch boxes are marked in several dabbwaalas In fact, I never used the term at all. Despite the tight schedule, most of the time dabbawalas appear surprisingly relaxed, joking and chatting as they sort their dabbas. Vaze College of Arts, Science and Commerce. The dabbawalas offer a different service to the digital start-ups. In other projects Wikimedia Commons.

If you liked this story, sign up for the weekly bbc. The dabbawalas belong almost exclusively to the Vakari community, which worships the Hindu god Vithala. Archived from the original on 9 August This way we can move anywhere even in heavy traffic. Following them around for the day is tough work. Pawan Agrawal – Mumbai Dabbawalas”.

Bhargava Book Depot, pp. These are sorted at a dabbawxlas office or railway station and each dabbawala gets on a train with the dabbas heading for their delivery area. They are talking to Indian e-commerce giant Flipkart about carrying out last-mile deliveries.


Dabbawalas are not afraid to embrace new opportunities, however. For more than a century our team have danbawalas part of this grime-ridden metropolis-of-dreams. It was all informal and individual effort in the beginning, but visionary Mahadeo Havaji Bachche saw the opportunity and started the lunch delivery service ,os its present team-delivery format with Dabbawalas.

The sector has yet to get going, he says. Strict timekeeping even extends to customers — if the full lunchbox is late for collection in the morning more than two or three times, they are dropped.

Still, Sangle does not expect the core business to change. The rupee a month fee provides for delivery six days a week. Pawan Agrawal is not so sure that the dabbawalas will be quick to adopt new tech, however.